Frequently asked questions

How will I receibe my purchase?

Once your payment is completed, you'll receive an email containing your download link and purchase information :)

I didn't receive my download email. What should I do?

First, check your Spam, Junk, and Promotions folders. If you still can't find it, contact us and we'll do our best to help. Is our priority

Can I use these sounds in commercial releases?

Absolutely. You can use Luqui Studio products in commercial music releases, beats, client work, and monetized content. Just keep in mind that certain loops or MIDI files may include additional licensing terms, which will always be clearly stated when applicable.

Do you offer refunds?

Since all products are digital, refunds, returns, and exchanges aren't available once a purchase has been completed. Please make sure to review product descriptions and requirements before purchasing.

Will these products work with my DAW or software?

Compatibility varies depending on the product, but Luqui always do his best to make our products as accessible and compatible as possible across different DAWs, software, and setups. Be sure to check the product description and requirements before purchasing to make sure everything works with your system.

Can I share my purchase with friends or collaborators?

No. Every purchase includes a single-user license. If someone wants to use the product independently, they'll need their own license.

What if I lose my files?

No worries. If you lose access to your files, contact us with your purchase information and we'll do our best to help recover your download.

Is Luqui the GOAT?

We'll leave that answer up to you :)